Contact Us
We're here to help! Whether you have questions about our platform, need technical support, or want to provide feedback, our team is ready to assist you.
📧 Email Support
Primary Contact: help@clipverse.ai
Response Time: We typically respond within 24 hours
Business Hours: Monday - Friday, 9 AM - 6 PM PST
For the fastest response, please include:
- Your account email address
- A clear description of your question or issue
- Screenshots if applicable
- Any error messages you've encountered
🎯 What We Can Help With
Technical Support
- • Login and account issues
- • Platform navigation
- • Feature troubleshooting
- • Browser compatibility
Billing & Subscriptions
- • Payment issues
- • Plan changes
- • Cancellation requests
- • Invoice questions
Product Questions
- • Feature explanations
- • Best practices
- • Integration guidance
- • Custom use cases
Business Inquiries
- • Partnership opportunities
- • Enterprise solutions
- • Media requests
- • Feedback and suggestions
⚡ Quick Help
Before reaching out, you might find what you need in our self-service resources:
🚨 Urgent Issues
For critical issues affecting your business operations or billing emergencies:
- Email help@clipverse.ai with "URGENT" in the subject line
- Include your account details and the nature of the emergency
- We'll prioritize urgent requests and respond within 4 hours during business hours
💡 Feature Requests & Feedback
We love hearing from our users! Your feedback helps us improve Clipverse AI for everyone.
Share your ideas: Email help@clipverse.ai with "Feature Request" in the subject line
Tell us what features would make your content creation workflow even better!
🏢 Business & Partnerships
Interested in enterprise solutions, partnerships, or media inquiries?
- Enterprise Sales: Email help@clipverse.ai with "Enterprise" in the subject
- Partnership Opportunities: Email help@clipverse.ai with "Partnership" in the subject
- Media Inquiries: Email help@clipverse.ai with "Media" in the subject
📍 Company Information
Company: Clipverse AI
Service: Multi-Channel Content Creation Platform
Website: clipverse.ai
Platform: app.clipverse.ai
🕒 What to Expect
Acknowledgment within 4 hours
We'll confirm we received your message during business hours
Detailed response within 24 hours
Our team will provide a comprehensive answer or solution
Follow-up until resolved
We'll stay with you until your issue is completely resolved
Ready to get in touch?
Send us an email at help@clipverse.ai and we'll get back to you as soon as possible.
We're committed to providing exceptional support to help you create scroll-stopping content across every channel.